Shipping & Orders

SHIPPING POLICY

Walk Rite Shoes ships to all Canadian provinces. We offer FREE SHIPPING to most locations in Canada. Because of the added expense of shipping to Nunuvut, NWT and the Yukon, we cover a portion of the cost by charging you a reduced flat rate of $25. The appropriate shipping will be applied automatically at checkout. At this time, we do not ship outside Canada.

All our orders are shipped by Canada Post Expedited. Once shipped, please allow 3-10 business days for delivery. For orders that contain multiple items, you may receive each item separately on different days. 

Shipping and billing addresses must be valid Canadian addresses. Shipping is not available to A.P.O./F.P.O. and P.O. Boxes due to shipper restrictions.

Important: Your billing address must match your name, address and postal code exactly as they appear on your credit card statement. This information is used as a part of the validation process for your credit card payment.

Sales Tax
All orders are subject to the appropriate sales tax, based on provincial and federal tax laws, and the applicable tax rates for your order. Where required, shipping fees may also be subject to sales taxes. If your shipping address is in a different province or territory from your billing address, you will be charged tax according to the province or territory of your shipping address.

Payment Methods
All prices listed on walkriteshoes.com are in Canadian dollars. We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Paypal
  • Apple Pay

 

After You Order
Once you have submitted your order,­­­ you will receive a confirmation email to verify that your order has been received. This email will contain your order number and the details of your purchase. When your package has shipped, you will receive another email update. 

Returns
For information on returns, please visit our Returns page. 

Customer Service Inquiries
To contact us about orders or inquiries, please email walkriteshoestore@gmail.com  
We are usually available Monday to Saturday, and will get back to you as soon as we can.